- For orders from outside Japan
- We do not accept orders from outside Japan through our online store.
Please complete the International Order Form with the required information, and send it to us.
We will contact you via email.
＊ Our products are intended for sales to consumers only.
We do not accept orders for the purpose of resale or redistribution.
＊ Inquiry only by English or Japanese via email or FAX.
- Steps for orders
1. Select items and complete the required information on the International Order Form.
Check our catalog to find your favorite items and please input Item Number(6 digits started with 8)to oder form.
You will receive a confirming email of the content of your transmission to the email address provided, so please check the information carefully.
＊ We ship only to the purchaser’s address.
2. Notification of order received, total amount, and shipping fees
After checking the details of your order, we will send a notification email with the total amount of the merchandise, along with packing and shipping fees.
Please refer to the chart below for applicable packing and shipping fees.
packing and shipping fee ~1kg Zone JAPANESE YEN Asia 1800 Oceania,
Central America and
the Middle East
2400 Europe 2800 South America
When total product weight exceeds 1kg, we will notify you separately.
We will also attach an invoice, so please check the information, and confirm receipt to us by email.
Your order will begin processing when we receive the confirmation email from you.
If all information on the invoice is correct, the next step is payment by credit card.
3. Credit card payment
We use VeriTrans3G, an online payment system provided by VeriTrans Inc. The input of credit card information for payment process is carried out at VeriTrans’s site.
We will send an email with the URL for the credit payment page to the email address provided.
Go to the provided URL, and complete the payment process within the specified period following the instructions.
We will begin the shipping process upon confirmation of your credit card payment.
We accept ：Visa, Mastercard, JCB,AMEX and Diners Club.
[Enjoy safe and secure shopping with Veritrans security systems.]
SSL encryption technology is used in VeriTrans3G Card payment service.
You can be assured that your card number is encrypted and sent directly to Card company,
Credit card information is not sent to LISN.
Credit card receipt is not issued in this card payment system.
Please confirm that you have received confirmation from the card company.
For security purposes, you cannot use a credit card which has a different name than the purchaser.
- 4. Shipping
Items are shipped via EMS (Express Mail Service), and can take approximately two weeks to arrive.
It is not possible to specify the exact date the package is to be delivered.
When your order has been shipped, we will send you an email notification with your tracking number. Please track your shipment online.
＊ Depending on the destination, deliveries may incur additional charges, such as import duty, VAT (value-added tax), or customs duty.
＊ Shipments to some countries and regions may experience delays. Also, some destinations may not be able to receive a shipment.
＊ We are not responsible for any problems in transit after your order has been shipped.
- 1. Select items and complete the required information on the International Order Form.
- Handling of customers’ personal information
- We will not use your personal information for purposes other than the following:
(1) To offer our services, including shipping products to our customers.
(2) To send our customers information by email or the like.
(3) To communicate with our customers concerning billing information, responses to inquiries, and other issues.
(4) To further improve the products and services we are offering.
- Products are intended for sales to consumers only.
- We do not accept orders for the purpose of resale or redistribution.
- Due to company policy, we may not be able to accept orders in certain instances. We appreciate your understanding regarding this matter.
- If the information regarding the name, address, phone number, email address and the like provided at the time of order is incomplete, and if we are unable to contact you, your order will be canceled.
- Although we have sufficient stock on hand, occasionally some items may be temporarily out of stock.
- Please note that all specifications listed in our catalog are subject to change without notice.